Certification of sales staff
We support a leading organization within the premium segment of the automotive industry with the certification of staff working in sales and customer contact. The test systems and selection methods which our experts apply meet the high standards demanded by key organizations within the automotive industry (Zentralverband Deutsches Kraftfahrzeuggewerbe e. V. (ZDK), Verband der internationalen Kraftfahrzeughersteller e. V. (VDiK), Verband der Automobilindustrie (VDA)).
Our certified coaches assure that your sales and customer contact staff are qualified to handle all sales-related issues.
Receiving the certificate “Certified Customer Friendliness”
Excellence in service lets an organization to stand out positively from its competitors. Our certificate is a tangible sign of your customer friendliness. Our test system will help you analyze and document just how customer-friendly your organization truly is.
